Customer Testimonials
I feel very well cared for by Jay excellent service Your information regarding my car and other services was very accurate.
Chris DeFelice and the Pride Service Dept. provide great service. I've leased from Pride for the last 10 years because of their exceptional service . Excellent !!
Great service; friendly staff, comfortable clean waiting area. My tech was engaging and informative. All my questions were answered and concerns addressed. I'll definitely will be back.
Service is the best very attentive and never there waiting to long service writer Christopher always provides excellent service and is very informative.
DeAndre was extremely Helpful during the whole process and genuinely wanted to help me find something in budget and All Wheel Drive. 10/10
Courteous and prompt service followed by complimentary washing and cleaning of the car. No hard-selling of additional services. Clean waiting area.
Very nice and efficient, fixed my light 💡 quickly washed my car and cleaned the inside. Mark is very nice a pleasant, Chris also the same I enjoy bringing my car to Kia. John was my salesperson he’s a great guy also you have a great team of employees at Kia, Thank you for all you do!
The scheduled services were completed in a timely manner. The Staff were friendly and helpful. NO upselling which is nice! happy with the overall experience.
Deandre was great. He was nice and knowledgeable. For buying out of state. the process was as smooth as it could have been.
I like that it is conveniently located. The sales person I deal with has always been helpful. I don’t need 20’words to give my feedback!!
Dealing with Phil was a great experience, he was was very responsive and answered all questions. Phil ensured the sales process was smooth and was able to take care of minor issues.
Christina was SUPER amazing with every step of the process in trying to find the best car possible for my mother, and communicated effectively every step of the way. She informed us she was new to the company and still went above and beyond.
My service advisor went out of his way to make sure I was getting the quality service I deserved. Thanks!
Having my needs met with ease and understanding. Good communication from all the salespeople involved Everyone was pleasant and respectful.
Service is good and people are generally friendly. The hot chocolate is the best. I drink it in the winter and the summer.
It was a great experience. Permaul and Andrea were wonderful to work with! Everything was straight forward and as explained. Also, Permaul was so helpful in setting up the technology in the car! Smoothest car buying experience ever!
John the manager was very helpful as was Phil. They are professional and very valuable to Kia. I highly recommend this dealership.
Personable, friendly, helpful staff! Everything was great except they only gave me one key, which I thought was quite cheap. That is my only negative comment.
Friendly and helpful. All needs taken care of. The Service could be quicker and hours more convenient but otherwise no complaints
The salesman, Brendon Ryan, made the whole experience quite simple and patiently answered all questions and concerns. He went above and beyond removing and preserving the City of Boston resident parking permit, my decal from the National Zoo and he rattached my EZ pass transponder. It was great not having to worry about these things,
Permaul was professional, organized and extremely nice. Andrea got us a great financing rate. Overall, the experience was smooth and easy.
It was awesome a dream come true. I love my new Soul. I want to thank everyone that was involve with making my experience awesome.
They made every step painless , they are very helpful , pleasant and just made the process easy for me ..
Chris (our technician) was knowledgeable and easy to work with. The van was ready when we expected it and much cleaner than when I dropped it off.
I was in and out in much less time than I thought it would take. Waiting area was clean and tidy!
The salesman was professional and knowledgeable about the vehicles he was selling. He was able to answer all my questions and was friendly.
Pride Kia Great customer service, makes every experience a valuable part of being a consumer. My needs are always resolved in a timely fashion manner.
No preasure, very freiendly. Sales peopole have great knowledge of products they sell. Will return to this dealer when looking for another purchase.
I had a recall on the Air Bag Control Unit and an Oil and Filter change. Staff was courteous and service was promptly accomplished.
Warm greeting. Done in a reasonable amount of time. Fair price. Chris in Service is great - straightforward, easy to understand, and great follow through.
Staff was courteous and knowledgeable. Great service and very clean facilities. Answered all questions I had. Made sure I was comfortable.
Sales consultant that worked with us was very helpful and knowledgeable. It was a pleasure working with Tony Grey and Kenny Bettano. Very nice people.
Sales consultant that worked with us was very helpful and knowledgeable. It was a pleasure working with Tony Grey and Kenny Bettano. Very nice people.
John Cammarata and Joe were fantastic. The finance person was very quick with all the paper work. From start to finish it was, and always is, excellent. We are repeat customers and will continue our relationship with Pride Kia.
Service advisor handled everything quickly and painlessly. No high pressure upsells, or misleading inspection reports. Work was done within the promised time frame.
Quick service. Employees are always friendly and go out of their way to make you feel comfortable. Chris Defelice is the best!
Everyone is professional and kept me updated on the status of my vehicle several times. My service was done in a timely manner which was great because I was at the dealership waiting for my vehicle.
Service intake Chris was great very informative…thank You. He took the time to show me the problem with my vehicle that another company had misinformed me.
Fast and painless. Joe was professional and easy to work with from start to finish. He made the whole process fun and was extremely knowledgeable about the product he was selling. I would not hesitate to recommend.
No markup on your cars. Liked my the salesman Harry he was very knowledgeable and walked me through all the new features
Very helpful and efficient, have been going to this dealship for over 10 years. John and the crew a super helpful.
Permaul was very helpful, kind, and professional. Out of all the dealers I talked to, he was the one that made me feel most comfortable with my choice to buy through him.
I was there for an oil change and tire rotation, the staff were great and the service was quick, the waiting area was nice
Excellent customer service: reliable and professional. Chris is top-notch and knowledgeable. And, Phil, Sales Associate, was so helpful and diligent. I'm totally happy with my KIA FORTE GT!
The service and products from beginning to deliver got much better from last time four years ago , Way better from last time !
Permaul knew exactly what I wanted and made it happen. This is my second time working with him and he is quick in his responses and very patient and understanding.
Service was great. I told them no rush as I had to go to.work and the job was done prior to the end of the day even with a wash and vacuum.
Quick and courteous very pleased with your service your service manager was great I will never hesitate to come for kia service on my vehicle
Fast and courteous people at Pride KIA. Always willing to help. Called me as soon as the car was off the truck. The Salesmanager John is the best. Been working with him for over 10years. This made the 9th car I bought from Pride.
Service was fine. Paying for synthetic every 4,000 miles may make me buy a Toyota. Free first 2 oil changes was fine.
I was in and out so fast! John & Eric took great care of me. I absolutely love my new truck!
John and everyone we dealt with yesterday were excellent. All our questions were answered. It didn’t take long at all
I experienced friendly and efficient attention from the staff and enjoyed good complimentary coffee in a comfortable setting while waiting for my car to be serviced.
Promptness and explanation of services provided. Services provided within time period promised. Car was returned washed and vacuumed. Great job!
I felt very taken care of, very informed, and they even carried my groceries to the car. Definitely above and beyond just an oil change. Keep it up guys!
My salesperson, Permaul, was amazing! He made this whole experience pleasant. He also went out of his way as to let me know about a model that would save me on money.
The experience was straight forward and matter of fact. Our questions were quickly answered. Phil followed up when a car came in that matched our needs and it felt like he was paying attention.
Permaul was very personable and took great care of us. This was the most hassle free car buying experience I have ever had.
Very professional experience, knowledgeable salesman, a very clean bathroom. Ended up with exactly the vehicle I wanted. I am very pleased overall.
Harry was very accommodating and friendly. Did his best to make our car purchase smooth. Drove out with my car 2hours after I paid for it.
We needed to be efficient and Phil McCabe delivered, from emails beforehand and being straight-forward during the process. Buying a car right now is insane, but we never felt like Pride Kia was trying to pull the wool over our eyes or oversell. We needed a vehicle, and we drove off with one. Blamo.
Friendly service and a clear explanation of charges were provided. The waiting area is great - free coffee, snacks, and WiFi.
Customer Service was great. Oil Change and headlight replacement was performed in a timely manner. Waiting area was clean and coffee was provided.
My car was ready quickly and cleaned in & out, the service rep was polite, askedif i had aym questions about the service.
Matt, Steph and John were very helpful throughout the process. I am very thankful and excited for my new Kia.
My salesperson, Tony, was very helpful in the whole process. From test driving to purchase. I was able to find a vehicle the met my needs with the assistance of Tony and the staff.
Permaul is my salesman. This is my 6 car from him and pride Lynn. Got the Tuscan that I wanted. The transfer of my old car to my new one was seamless because of Permaul and the rest of the team .
Permaul was wonderful from start to finish. Best experience I've ever had purchasing a new vehicle! I would highly recommend to anyone interested in excellent service.
Did a nice job. They washed my car it came out looking beautiful got all the salt off the car was very dirty
The service dept was great and helpful, and my advisor Craig did a good job at keeping me informed on every step of the way while my car was being serviced
Good follow up by phone by the service staff. I feel I was fully informed about all my options related to my repair.
Permaul made it very easy and efficient with the process. Really helped me out and ended up with a beautiful car that I love.
Permaul made it very easy and efficient with the process. Really helped me out and ended up with a beautiful car that I love.
Comfortable waiting room experience during service. Informative and friendly staff, kept me up to date on service progress. Needed additional work done, unexpectedly; service took longer than predicted.
Super efficient. I had to wait a long time for an appointment, but when I got there, I was met right away; they had the information pulled up on the computer. I got a ride home (I had a 9 am appointment, otherwise I could have waited) and I got picked up for a ride back. I was offered (and delightedly accepted) to have the car cleaned and vacuumed... what a great service!
Chris was fantastic from start to finish. He was amazingly helpful, answered every question I had and was very courteous and professional!
My leasing consultant was Phil McCabe who went above and beyond to put me in the car I wanted. I went in with a wish list of what I wanted in a SUV and Phil made sure I got what I wanted,Phil was very knowledgeable of the KIA brand he was patient with me and my many questions and was such a gentleman. We left the dealership very satisfied with the purchase we made through Phil and are really happy to now be in the Pride Kia family.
Harry was really helpful with the process, as well as explaining the finances to a first time buyer like myself.
Joe Ramondi was great start to finish! Easy transition from lease to lease. Highly recommend Pride Kia of Lynn. Great service!
Everything went great. The salesmen were extremely helpful and weren’t your typical pushy salesman on purchasing anything. They let me take my time when deciding what I was buying. Definitely will be purchasing at pride Kia again in the future.
I love this dealership. Everyone is very helpful from sales to service the experiences we have had have always been very good
Chris was very professional, friendly and helpful. I explained I needed my car by a specific time and he stayed on schedule. My car was serviced and washed! It was cleaner than when I dropped it off. Great job!
Everything went great. John and joe were extremely helpful and weren’t your typical pushy salesman on purchasing anything. They let me take my time when deciding what I was buying. Definitely will be purchasing at pride Kia again in the future
Eric was very good from the start and made the process so much easier. He was very professional and his services were amazing.
Craig was great, attentive and got everything done. Painless. Even got me a ride home and picked me back up when the work was finished.
clean comfortable waiting area and excellent coffee, friendly service on time scheduling. Car comes back like a new one just off the lot.
The service department was accommodating, fast and friendly. I couldn’t make my scheduled time and they found a way to ensure I got what I needed.
Very professionals, they honestly check your car and explain you with details any issue. They check with you every step during the service to make sure you understand the whole process.
On 12/13/21 I called the Service Department and spoke with Chris about a serious concern with my 2021 Kia Soul not functioning correctly and non drivable. He not only listened to my concerns, he immediately assisted me in a phone number to call to have towed to his dealership (where I bought the car), they would diagnose the problem as soon as he could get an available open lift. He did say they are busy and shorthanded and gave me a three week or less turn a round to inspect, well I had my car back in less then three weeks with ...
Regardless an Oil Change to a Major Service Repair, they always do an awesome job, Chris is my main contact for any concerns I may have, even if he is busy, he takes the time to focus on whatever I have to say, that is always deeply appreciated, I wish there were more people like him in this world we live in today, everyone always in a rush and takes no time to listen, he is truly an asset to the company.
My car got fixed it took three days because of the lack of help which i thought was a little to long
Everyone was friendly and helpful they took time explaining details. I would definitely recommend my friends and family to buy here.
Professional service provided. Service department was helpful with explaining work needed now and upcoming maintenance that will be necessary. Clean waiting area. Convenient appointment offered.
Me and my husband loved how were we greeted as soon as we walked in. And we had a appointment to look at a car that was listed but it was sold and the sell person offered others and help us choose the right one.
Permaul was great. We came in needing a new car to lease. With all that’s going on regarding availability, Permaul discussed with us our options , showed us the Kona model we were looking for and kept us up to date on when the car would come in.
Phil(Sales) was so helpful, knowledgeable and affable. He made the sale experience seamless and easy. Phil was attentive and straight forward. Also,John C and Marcelo are a credit to Pride KIA. I'm very happy with my new KIA FORTE GT!
Everyone is just so nice there. I was a really but they took my car in very quick. Everyone was super friendly and everything was very clean in there
Staff was charming; friendly, warm and professional Deal was made for a fair price with no heavy handed tactics Follow up was timely and appropriate
Great, easy experience! Gave me various options when the exact car I wanted wasn't in stock (and was not expected in stock anytime soon!)
You really have a great team of people over there. I was going to factory order a car from a different location closer to my house. I happened to call Pride Kia was connected with Phil. He found out that a car was arriving that was just what we were looking for. We came to a reasonable price (considering the crazy market) and locked in the sale. Phil kept me in the loop on the arrival date and even provided updates on his off days. I really appreciate his great customer service and how he made the process an enjoyable ...