Customer Testimonials

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Cars Oct 20, 2021

Permaul was kind and efficient! Pleasant experience in stressful times! He was very helpful to explain all the features of this great car!

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Cars Oct 18, 2021

Sales person is a wonderful advocate for your company. He is knowledgeable, thorough, kind and very accomodating. He made the experience

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Cars Oct 15, 2021

The service technician went over my car for any other issues and then I left it for service. I picked up the car today and when I got into it, there was a service light on that I've never seen. End result - the software upgrade showed the issue that was causing my accelerator to hesitate. The technician gave me pricing for the work, but he went further and called to see if my warranty covered the work. It did so I will paying a co-pay only. I can't say enough about my service technician, Craig. He went ...

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Cars Oct 14, 2021

Everyone was super accommodating. My schedule is really tough and they made it a super easy process for me from start to finish. Even the whipped black coffee was great. Great team and dealership!

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Cars Oct 13, 2021

Always courteous, friendly and professional! The best! Great Service, Met with a smile! Great turnaround. Clean facilities. Was asked before service was performed if price was acceptable to me…which I thought was fantastic!

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Cars Oct 5, 2021

Harry is amazing and professional, helped me through the entire process and gave me all the info I needed to makw my purchase.

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Cars Oct 4, 2021

Easy negotiations. There was no back and forth. I was given the best price that they could offer which was less than I was expecting. Great customer service! I took my 2019 Sportage in for service and ended up leaving in a brand new Kia Sorento X and at a very affordable price! Thanks Joe Raimondi! I was looking at cars to kill time while they were servicing my vehicle and Joe approached me and asked if I was interested in trading in my current lease and getting a new one. I told him if the numbers worked I would consider. ...

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Cars Oct 4, 2021

You have always dealt with me fairly and your service is excellent.I will continue to service my Kia at Pride.

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Cars Oct 3, 2021

Harry and Marcelo were professional and easy to work with. They made me feel comfortable with the car buying experience.

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Cars Sep 30, 2021

Joe is delightful. Here is a lesson for all of your salespeople: Don't make promises you can't keep - like telling a customer the car will be ready and then it isn't. Learn to tell the truth instead.

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Cars Sep 29, 2021

Excellent customer service: very professional, top-notch and courteous. Chris, Service Center, is an outstanding staff member who is always helpful.

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DealerRater Sep 26, 2021

I went in for service on my 2019 Sportage lease and ended up leaving in a 2021 Sorrento X. This was the easiest car lease or purchase I have ever experienced. The whole deal was done within an hour and there was no back and forth. They came right out with the lowest number they could which fit right into my budget. the car was cleaned and detailed in an hour and I was on my way. If you’re interested in buying a Kia, visit Pride Kia in Lynn! The whole staff is great but special kudos to my salesmen Joe ...

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Cars Sep 26, 2021

I went in for service and ended up leaving with a brand new 2021 Kia Sorrento X and the payments came in lower than I think both me and salesman expected. Chris was awesome in service and Joe was an excellent salesman. Normally you would spend hours trying to negotiate the price but we got everything done in under an hour!

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Cars Sep 22, 2021

The bathroom was clean . There was free water and coffee.other we than that I have nothing positive to say

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DealerRater Sep 22, 2021

Just leased a stinger GT 2 from pride kia . The whole experience was simply outstanding. We have leased cars before many a times and some not great experiences, always fearful of the proverbial 'car dealer ' . But Phil was an absolute executive of a sales executive , a gentleman . He understood our price point and worked magic with the numbers allowing us to get into our dream car . Steve the contract accountant was equally professional and polite . No hidden fees , no tricks of the trade . This kind of gentle & professional service is what you expect when you lease a premium car . Well ...

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Cars Sep 19, 2021

Permaul was a great and efficient salesman that made sure I got what I wanted and needed. Wonderful to work with.

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Cars Sep 19, 2021

Love the customer interaction very professional. Made car busy super easy. Everyone tried very hard on getting approval and overall was great.

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Cars Sep 18, 2021

Great! Really helped and made sure to do everything needed to make sure I was happy and informed. Thank you!

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Cars Sep 16, 2021

We have been at several dealerships and we found Kia Pride at Lynn to be very transparent with us; not taking advantage of the customer.

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Cars Sep 9, 2021

The salesman was very responsive to all of our questions and requests. The process went very, very, very, very smoothly.

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Cars Sep 8, 2021

was pleased with your inventory, worked with Matt who was quite knowledgeable, Very helpful knew the inventory. John C also applied discounts which I was unaware of, very pleased. Other dealers were applying a $2000 dollar market adjustment up charge?

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Cars Sep 2, 2021

Arrived early and was taken before scheduled appointment. Would have been nice if spare was placed back under the vehicle.

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Cars Sep 1, 2021

Free Wifi, Sales Staff checked on people regularly to see if they were all set, and the service department kept tabs to give updates on work being done.

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Cars Aug 30, 2021

Always a friendly atmosphere when I bring my car in for service. The staff is great! They always make you feel comforatable.

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Cars Aug 30, 2021

Your customer service level is at 0 honestly and I would never recommend Kia on Lynnway to anyone never mind doing future business with you guys. I have had my Kia for less than a week and you guys did nothing to accommodate me or my feelings of the car being too big for me. We are all human and make mistakes with car purchases if it’s rushed. Sometimes you can’t truly tell if a car is a great fit in the 5 min test drive even though if it feels like it’s great. Kia of Burlington was much ...

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Cars Aug 29, 2021

everything about the experience was excellent, Jill was on top of everything, professional and efficient handling of my service appointment

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Cars Aug 17, 2021

Knowledgeable, friendly staff. Decent selection of new used vehicles in excellent condition. Worked with Phil McCabe. Super nice guy, responds to inquiries fairly quickly. If he is unsure of something or doesn't know the answer to a question he will find someone who can help. Doesn't over or under sell.

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Cars Aug 16, 2021

Great service friendly staff. I have been coming for service on my vehicle for 5 years and are completely satisfied customer

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Cars Aug 15, 2021

Best experience I ever had at a dealership! My salesman Permaul was amazing. So friendly and a pleasure to work with. Tom was great too. Assured me that my registration would be taken care of so I didn’t have to go to the dmv. We spoke for a while real nice guy! I will be going back in the future. Thank you!

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Cars Aug 12, 2021

No pressure during sales process. Finance manager was extremely knowledgeable. General manager was transparent and honest. Great team at Pride Kia.

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Cars Aug 11, 2021

took me right away. Jill was pleasant & efficient. work done seems good. MUCH improved from my last experience which seemed to take forever

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Cars Aug 11, 2021

Very pleasant and quick check in. Very fast service. Came in for oil change and tire rotation. Service manager did not try to talk us into any additional maintenance.

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Cars Aug 11, 2021

Phil McCabe and John Cammarata were both very accommodating to me. My friend recommended that I lease a car from Pride Kia because of how fair and honest they treat their customers and I wasn’t disappointed. Would definitely recommend to any of my friends or family.

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Cars Aug 4, 2021

The sale man was wonderful. He provides me all information about the car and the attention was very professional, and high quality services

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Cars Aug 3, 2021

Phil and Marcelo were both awesome. Everyone was very straight forward and transparent. And the price for the car was far better than at other dealers.

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Cars Aug 2, 2021

Working with Phil at Pride Kia was a great experience. I told him exactly what I was looking for and the budget I had to work with. Phil stuck to my plan and got me in a vehicle that not only do I love but I can afford.

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Cars Jul 30, 2021

Permaul is experienced, works diligently, and explains everything in a way that one can actually understand. He makes things happen. This is my 3rd vehicle and he has been my sales person. He’s absolutely great and I would not only highly recommend him, but I would not go anywhere else! Happy Customer here!! Thank you Permaul!!!

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Cars Jul 28, 2021

Carlos Rajos was so helpful finding me a car to lease. And it wasn’t a all day affair. I will for now on be leasing or buying my vehicles @ Pride Hyundai or any other Pride dealership

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Cars Jul 27, 2021

Permaul my sales/leasing consultant was very patient and made the buying experience extremely easy. Permaul was very knowledgeable and answered all my questions efficiently.

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Cars Jul 26, 2021

Welcoming, efficient, honest. This was an all-around great buying experience. Not an easy time to buy a car and the people at Pride made it a seemless experience. We would certainly do business with them again.

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Cars Jul 26, 2021

Custom service in the service Department is amazing. Joel is so understanding and accommodating. I feel confident he is working on my side, is honest and fair to me.

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Cars Jul 25, 2021

People were very nice and they gave satisfactory and efficient answers to all the questions that I had about the car

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Cars Jul 25, 2021

My sales person was welcoming and friendly. Answered all my questions with knowledge no hesitation. The rest of the staff and him went above and beyond helping me.

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Cars Jul 21, 2021

The staff is very nice and listen with concern to questions. I spoke with Mike a Sales Rep and told him of my concerns regarding a Oil Change and Recall date change request, he spoke to the service department and Joel returned my call, he was very nice and got me in just a few days later. When I arrived I spoke with Chris in Service and he took care of all my needs and questions. This is what I call SERVICE...

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Cars Jul 20, 2021

Friendly service and work done for a reasonable price. I asked for additional services to be performed, but the let me know this was not necessary

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Cars Jul 19, 2021

My sales person, Allisa King, was awesome! She was super helpful and knowedgable. I would recommend this dealership to a friend.

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Cars Jul 16, 2021

I liked how communicative the sales reps were helping me through the process. The service department had all the problems, created a half of a day wait just to put plates and a sticker on a car.

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Cars Jul 14, 2021

Everybody was so helpful and kind and I love the car I want to give a shout out to John Cammarata

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Cars Jul 13, 2021

People were very nice and attentive. No matter how busy they were, they gave each person undivided attention and were very nice, friendly and all had smiles.

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Cars Jul 11, 2021

Joel D. the service provider was excellent! He kept me posted about what was going on…. And he was the ONLY one checking everyone in. Great job Joel and thank you 😊

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Cars Jul 7, 2021

Politeness. Very knowledgeable staff. They even walk you to your car when you are leaving. Always feel good going to this dealership

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Cars Jul 7, 2021

There was no water to drink - no awareness. Staff was warm and friendly. The buying process was straight forward since I had the car already picked out.

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Cars Jul 7, 2021

Very professional and helpful they finished when they said they would. I would definitely go back to Pride when my lease is up

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Cars Jul 3, 2021

Sales agent Permal was very attentive and as very knowledgeable. made buying car very easy. Always answered my questions promptly.

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Cars Jul 1, 2021

Carlos Rojas was very helpful and not pushy at all. The financial manager was very nice and helpful as well. Overall my husband and I had a great experience

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Cars Jun 30, 2021

Excellent customer service and auto mechanics. Chris, customer service staff member, is very professional, knowledgeable and cordial. Keep up the good work!

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Cars Jun 29, 2021

Quick and easy process. The associate that helped me was very attentive and kind. Everything was done in the time frame promised.

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Cars Jun 29, 2021

we went there for oil change even we didn't know we could have free oil change service was very friendly

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Cars Jun 27, 2021

Always helpful and prompt service always friendly and spotless I never have to wait long, the staff is very knowledgeable.

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Cars Jun 27, 2021

I think the group chose the right sales specialist for me. She explained everything in details that I could understand!!!! very important.

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Cars Jun 27, 2021

Service was great. Joel was helpful and friendly. Dropped of my car after work the night before and it was ready for me to pick up shortly after my appointment time.

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Cars Jun 25, 2021

Had an appointment for a recall part. Asked about an oil change too and even though they were super busy they scheduled it and I was in and out within 2 hours at best

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Cars Jun 24, 2021

The entire process from the time of arrival to departure is well organized and staff are professional & friendly. Waiting area is pleasant. Free car wash is an extra bonus.

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Cars Jun 22, 2021

I liked that there's was little to no bartering. I came in to my sales guy Joe Raimondi what I wanted and get what I wanted.

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Cars Jun 21, 2021

Team was great! Experience went really well, the only hold up with my insurance company which the team went above and beyond to support. The support team even stayed late to make sure I could leave with the vehicle.

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Cars Jun 17, 2021

Kind, prompt, respectful, give information and options Kept me informed of time frame for completion, free car wash and vacuum of from seats

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Cars Jun 17, 2021

The Service at Pride KIA is so well done and professional that I always try to do it there instead of my original dealership at Quirk Kia. This part of the cars business is so important that I feel on my next lease I will go with Pride to get a new lease. Great service.

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DealerRater Jun 16, 2021

they did a very good job car was cleaned and vaccumed, nice waiting area and free coffee.Free wi fi and a good experience! Thank You

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DealerRater Jun 15, 2021

The guy at the service desk is great at his job. Friendly, outgoing, informative. Asset to Kia Service! Always a smile for the customer! The services performed on my Kia were timely and appreciated.

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Cars Jun 15, 2021

The first guy you meet (June 14th 10am) when you walk into the service area is perfect for that job (unfortunately I didn’t get his name). Friendly, outgoing informative!! Always a smile for the customer!

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Cars Jun 14, 2021

Every step of the process was explained clearly. Every detail of my new vehicle was explained to me. John Camaratta explained and demonstrated how to use all the options on my vehicle. All of my questions were answered clearly by sales and finance. Very pleasurable experience from start to finish.

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Cars Jun 14, 2021

We had a great sales repr in John. He was outstanding. Marcello also was wonderful. We haven't always received great service but John made us beleive in Kia once again.

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Cars Jun 11, 2021

All of the necessary repairs and scheduled service were completed and in the exact amount of time that was given to me.

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Cars Jun 9, 2021

I have a lease through Pride Kia and I love my SUV. Pleasant courteous service. Totally recommend! You will not be disappointed.

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Cars Jun 8, 2021

This was a no pressure experience. Not once did I feel pushed to make a deal. I've had some experiences in the past where this wasn't the case.

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Cars Jun 8, 2021

John is the BEST. Everyone at the dealership is always nice from sales to service. We have never had a problem at Pride!

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Cars Jun 7, 2021

The person that took care of the service for my car was really nice and efficient. It took less time than I was expecting. Great experience!

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Cars Jun 6, 2021

They tell you everything about the car. They checked to see if I had any recalls so they can be updated or fixed. They gave me a 2.5hr window and it was done in 1.5hrs

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Cars Jun 2, 2021

Great overall job by Chris and the rest of the service dept. Fast and efficient service done well. Thank you

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Cars Jun 2, 2021

Good conscientious service. The car we wanted to test drive/buy was on the lot. No hassle to order a test drive. Service manager Mike and sales rep Joe did their very best to ink a deal quickly and efficiently.

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Cars Jun 2, 2021

Prompt service. Escorted to my car when service was complete. My car was picked up when it came time to service it.

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Cars Jun 2, 2021

Fast and easy, no hassle negotiating. Easily the best of the 3 Hyundai dealers near me. The others dealers in Arlington and Wilmington wasted my time.

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Cars May 29, 2021

Great customer service. Tony Grey was excellent. No pressure at all. The whole process was easy. Hyundai Pride in Lynn prices were great.

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Cars May 26, 2021

People were great. I was buying a car, which may have been a good reason. UVO not available for 2022 models cars bought in MA. "Right to Repair Law" not sitting well with KIA I guess. Maybe I should have known this ahead of time.

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Cars May 25, 2021

Chris was friendly and knowledgeable! Dropped my car earlier than my appointment, called when service was completed and even gave my car a wash!

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Cars May 25, 2021

I service my car here and the staff is very courteous and professional, they go above and beyond to assist with all your car service needs.

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Cars May 23, 2021

My service took less than a half hour. Very easy and the waiting room where I waited was clean and accommodating.

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Cars May 20, 2021

Great atmosphere and great staff. I recommend Pride KIA to anyone that is looking to finance or lease a vehicle.

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Cars May 19, 2021

Great customer service from Chris in the Service Department. He kept me informed and did the work quickly and efficiently.

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Cars May 18, 2021

I had a Kia soul and loved it, it was time to get a new car. I was thinking of Leasing and John Cammarata made easy for me to make the transition, he got me into the car I wanted. I really love my Kia Sportage. Thanks again John .

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Cars May 11, 2021

The communication was excellent. Jon was honest and communicated frequently. Everyone was great with my 5 yr old! I will definitely refer friends and family!

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Cars May 11, 2021

was pleasantly surprised at the price/quality and value of the service. It was less expensive than a trip to Valvoline!

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Cars May 7, 2021

Friendly, fast and efficient. Large lobby with wifi, beverages and snacks to wait in. They offer a free car wash and completed system check.

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Cars May 7, 2021

good sale people good al-around experience Mary Kath did a good job jn sales Andria was very good in fiance.

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Cars May 3, 2021

Excellent. I initially spoke to Monica to inquire about the availability of any 2021 Kia Tellurides. Monica relayed my message to the sales team pursuant to which I received a quick follow up. My sales representative was John Cammarata. John was the consummate professional. Had it not been for his quick follow through and transparency, I most definitely would have lost out on the vehicle given it's limited inventory. John very kind and supportive throughout the process, doing everything possible to give me the most fair price. In an age where auto sales gets a bad wrap, John was a ...

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Cars Apr 26, 2021

No surprises. Good communication. Chris is always welcoming and keeps me informed of what's going on with my car's service. He is the best service person I have worked with.

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Cars Apr 18, 2021

We pulled and the exact car I wanted was out front everything went smoothly after that. Can’t wait to pick it up

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Cars Apr 17, 2021

There was a good assortment of vehicles snd no pressure sales. The communication was also very good thru the process.

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Cars Apr 17, 2021

Harry was very pleasant and helpful throughout my purchase along with finance team. Made the process easy and less stressful.

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Cars Apr 16, 2021

Great experience, everyone was helpful with finding the right car for me, the facility was clean. They registered the car and delivered it to me, it was very convenient.


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