Customer Testimonials
Harry was really helpful with the process, as well as explaining the finances to a first time buyer like myself.
Joe Ramondi was great start to finish! Easy transition from lease to lease. Highly recommend Pride Kia of Lynn. Great service!
Everything went great. The salesmen were extremely helpful and weren’t your typical pushy salesman on purchasing anything. They let me take my time when deciding what I was buying. Definitely will be purchasing at pride Kia again in the future.
I love this dealership. Everyone is very helpful from sales to service the experiences we have had have always been very good
Chris was very professional, friendly and helpful. I explained I needed my car by a specific time and he stayed on schedule. My car was serviced and washed! It was cleaner than when I dropped it off. Great job!
Everything went great. John and joe were extremely helpful and weren’t your typical pushy salesman on purchasing anything. They let me take my time when deciding what I was buying. Definitely will be purchasing at pride Kia again in the future
Eric was very good from the start and made the process so much easier. He was very professional and his services were amazing.
Craig was great, attentive and got everything done. Painless. Even got me a ride home and picked me back up when the work was finished.
clean comfortable waiting area and excellent coffee, friendly service on time scheduling. Car comes back like a new one just off the lot.
The service department was accommodating, fast and friendly. I couldn’t make my scheduled time and they found a way to ensure I got what I needed.
Very professionals, they honestly check your car and explain you with details any issue. They check with you every step during the service to make sure you understand the whole process.
On 12/13/21 I called the Service Department and spoke with Chris about a serious concern with my 2021 Kia Soul not functioning correctly and non drivable. He not only listened to my concerns, he immediately assisted me in a phone number to call to have towed to his dealership (where I bought the car), they would diagnose the problem as soon as he could get an available open lift. He did say they are busy and shorthanded and gave me a three week or less turn a round to inspect, well I had my car back in less then three weeks with ...
Regardless an Oil Change to a Major Service Repair, they always do an awesome job, Chris is my main contact for any concerns I may have, even if he is busy, he takes the time to focus on whatever I have to say, that is always deeply appreciated, I wish there were more people like him in this world we live in today, everyone always in a rush and takes no time to listen, he is truly an asset to the company.
My car got fixed it took three days because of the lack of help which i thought was a little to long
Everyone was friendly and helpful they took time explaining details. I would definitely recommend my friends and family to buy here.
Professional service provided. Service department was helpful with explaining work needed now and upcoming maintenance that will be necessary. Clean waiting area. Convenient appointment offered.
Me and my husband loved how were we greeted as soon as we walked in. And we had a appointment to look at a car that was listed but it was sold and the sell person offered others and help us choose the right one.
Permaul was great. We came in needing a new car to lease. With all that’s going on regarding availability, Permaul discussed with us our options , showed us the Kona model we were looking for and kept us up to date on when the car would come in.
Phil(Sales) was so helpful, knowledgeable and affable. He made the sale experience seamless and easy. Phil was attentive and straight forward. Also,John C and Marcelo are a credit to Pride KIA. I'm very happy with my new KIA FORTE GT!
Everyone is just so nice there. I was a really but they took my car in very quick. Everyone was super friendly and everything was very clean in there
Staff was charming; friendly, warm and professional Deal was made for a fair price with no heavy handed tactics Follow up was timely and appropriate
Great, easy experience! Gave me various options when the exact car I wanted wasn't in stock (and was not expected in stock anytime soon!)
You really have a great team of people over there. I was going to factory order a car from a different location closer to my house. I happened to call Pride Kia was connected with Phil. He found out that a car was arriving that was just what we were looking for. We came to a reasonable price (considering the crazy market) and locked in the sale. Phil kept me in the loop on the arrival date and even provided updates on his off days. I really appreciate his great customer service and how he made the process an enjoyable ...
Polite, friendly and knowledgeable service advisor All the work was done quickly and without issue. I’ll only service my car at Pride
Always taken care of as soon as I arrive in accordance with my appointment. Personnel always courteous. Satisfied with services
Steve was great and the tech was awesome, had a window which went down slow, they cleaned it for no charge.
As always your facility maintains efficiency and professionalism. So far I have never had a problem with your service. However, I was saddened by the loss of Joel in your service reception area. Always friendly and nice to talk to and very knowledgeable.
Can’t say enough about our experience at Pride Kia of Lynn. Harry and Sales Manager Stephanie were great to work with. When we explained what we needed and our budget they were professional, kind, and courteous to our needs. They truly were a pleasure dealing with. My wife Karen and I highly recommend them.
The help of our salesman John Camarata to expedite our service.John responded quickly and always returned our calls.thank you for your help John
Excellent service . I will recommend to my all friends to get there and visit if some one looking to buy a new car.
Great customer service. Finance manager was clear and concise and very helpful! Trade in value met expectations. Staff was very helpful and patient
Never had any doubt that Harry could sell us the vehicle we wanted. He did everything to make it work out.
servicing my car was done with care and concern. pleasant to deal with. wait time was very acceptable, thank you
Carlos or salesperson was very friendly and helpful he took his time and made us feel comfortable with or purchase Andrea the sales manger is very friendly and helpful
I went in to get my car serviced and the service people were polite and caring about my concerns and what I needed to get done. He explained everything that was going to take place regarding my car.
Excellent service great and friendly people definitely had a great experience can't wait to come back the next 3 years to get a new car
Harry Balla our salesperson was very helpful and informative and a pleasure to deal with I would highly recommend him to family and friends noreen cristiano
Pleasant service personnel. Escorted from my car to service area. Kept me informed about status of service. Washed car after service was complete
Service and very kindly They try to understand my situation with my car. Thank you for clean my car after service
Honest regarding time needed to do job. Good communication. I am always happy when I see Chris. I like the consistency of dealing with the same person for my service. AND Chris is great at letting me know what's going on while my car is in!
The survive writers were pleasant people who had me in and out in no time at all, would definitely recommend friends and family to come here!
It took longer than I thought. I had an 11:30 appt on a Tuesday so I dropped it the day before. They never looked at it until the day after my appt (Wednesday)and then called at 4 to say I could pick it up before 5pm
Staff was courteous, friendly and very professional. Overall very easy transition acquiring my new lease. I would recommend Pride Kia to friends and family very highly.
Permaul was kind and efficient! Pleasant experience in stressful times! He was very helpful to explain all the features of this great car!
Sales person is a wonderful advocate for your company. He is knowledgeable, thorough, kind and very accomodating. He made the experience
The service technician went over my car for any other issues and then I left it for service. I picked up the car today and when I got into it, there was a service light on that I've never seen. End result - the software upgrade showed the issue that was causing my accelerator to hesitate. The technician gave me pricing for the work, but he went further and called to see if my warranty covered the work. It did so I will paying a co-pay only. I can't say enough about my service technician, Craig. He went ...
Everyone was super accommodating. My schedule is really tough and they made it a super easy process for me from start to finish. Even the whipped black coffee was great. Great team and dealership!
Always courteous, friendly and professional! The best! Great Service, Met with a smile! Great turnaround. Clean facilities. Was asked before service was performed if price was acceptable to me…which I thought was fantastic!
Harry is amazing and professional, helped me through the entire process and gave me all the info I needed to makw my purchase.
Easy negotiations. There was no back and forth. I was given the best price that they could offer which was less than I was expecting. Great customer service! I took my 2019 Sportage in for service and ended up leaving in a brand new Kia Sorento X and at a very affordable price! Thanks Joe Raimondi! I was looking at cars to kill time while they were servicing my vehicle and Joe approached me and asked if I was interested in trading in my current lease and getting a new one. I told him if the numbers worked I would consider. ...
You have always dealt with me fairly and your service is excellent.I will continue to service my Kia at Pride.
Harry and Marcelo were professional and easy to work with. They made me feel comfortable with the car buying experience.
Joe is delightful. Here is a lesson for all of your salespeople: Don't make promises you can't keep - like telling a customer the car will be ready and then it isn't. Learn to tell the truth instead.
Excellent customer service: very professional, top-notch and courteous. Chris, Service Center, is an outstanding staff member who is always helpful.
I went in for service and ended up leaving with a brand new 2021 Kia Sorrento X and the payments came in lower than I think both me and salesman expected. Chris was awesome in service and Joe was an excellent salesman. Normally you would spend hours trying to negotiate the price but we got everything done in under an hour!
I went in for service on my 2019 Sportage lease and ended up leaving in a 2021 Sorrento X. This was the easiest car lease or purchase I have ever experienced. The whole deal was done within an hour and there was no back and forth. They came right out with the lowest number they could which fit right into my budget. the car was cleaned and detailed in an hour and I was on my way. If you’re interested in buying a Kia, visit Pride Kia in Lynn! The whole staff is great but special kudos to my salesmen Joe ...
The bathroom was clean . There was free water and coffee.other we than that I have nothing positive to say
Just leased a stinger GT 2 from pride kia . The whole experience was simply outstanding. We have leased cars before many a times and some not great experiences, always fearful of the proverbial 'car dealer ' . But Phil was an absolute executive of a sales executive , a gentleman . He understood our price point and worked magic with the numbers allowing us to get into our dream car . Steve the contract accountant was equally professional and polite . No hidden fees , no tricks of the trade . This kind of gentle & professional service is what you expect when you lease a premium car . Well ...
Permaul was a great and efficient salesman that made sure I got what I wanted and needed. Wonderful to work with.
Love the customer interaction very professional. Made car busy super easy. Everyone tried very hard on getting approval and overall was great.
Great! Really helped and made sure to do everything needed to make sure I was happy and informed. Thank you!
We have been at several dealerships and we found Kia Pride at Lynn to be very transparent with us; not taking advantage of the customer.
The salesman was very responsive to all of our questions and requests. The process went very, very, very, very smoothly.
was pleased with your inventory, worked with Matt who was quite knowledgeable, Very helpful knew the inventory. John C also applied discounts which I was unaware of, very pleased. Other dealers were applying a $2000 dollar market adjustment up charge?
Arrived early and was taken before scheduled appointment. Would have been nice if spare was placed back under the vehicle.
Free Wifi, Sales Staff checked on people regularly to see if they were all set, and the service department kept tabs to give updates on work being done.
Always a friendly atmosphere when I bring my car in for service. The staff is great! They always make you feel comforatable.
Your customer service level is at 0 honestly and I would never recommend Kia on Lynnway to anyone never mind doing future business with you guys. I have had my Kia for less than a week and you guys did nothing to accommodate me or my feelings of the car being too big for me. We are all human and make mistakes with car purchases if it’s rushed. Sometimes you can’t truly tell if a car is a great fit in the 5 min test drive even though if it feels like it’s great. Kia of Burlington was much ...
everything about the experience was excellent, Jill was on top of everything, professional and efficient handling of my service appointment
Knowledgeable, friendly staff. Decent selection of new used vehicles in excellent condition. Worked with Phil McCabe. Super nice guy, responds to inquiries fairly quickly. If he is unsure of something or doesn't know the answer to a question he will find someone who can help. Doesn't over or under sell.
Great service friendly staff. I have been coming for service on my vehicle for 5 years and are completely satisfied customer
Best experience I ever had at a dealership! My salesman Permaul was amazing. So friendly and a pleasure to work with. Tom was great too. Assured me that my registration would be taken care of so I didn’t have to go to the dmv. We spoke for a while real nice guy! I will be going back in the future. Thank you!
No pressure during sales process. Finance manager was extremely knowledgeable. General manager was transparent and honest. Great team at Pride Kia.
took me right away. Jill was pleasant & efficient. work done seems good. MUCH improved from my last experience which seemed to take forever
Very pleasant and quick check in. Very fast service. Came in for oil change and tire rotation. Service manager did not try to talk us into any additional maintenance.
Phil McCabe and John Cammarata were both very accommodating to me. My friend recommended that I lease a car from Pride Kia because of how fair and honest they treat their customers and I wasn’t disappointed. Would definitely recommend to any of my friends or family.
The sale man was wonderful. He provides me all information about the car and the attention was very professional, and high quality services
Phil and Marcelo were both awesome. Everyone was very straight forward and transparent. And the price for the car was far better than at other dealers.
Working with Phil at Pride Kia was a great experience. I told him exactly what I was looking for and the budget I had to work with. Phil stuck to my plan and got me in a vehicle that not only do I love but I can afford.
Permaul is experienced, works diligently, and explains everything in a way that one can actually understand. He makes things happen. This is my 3rd vehicle and he has been my sales person. He’s absolutely great and I would not only highly recommend him, but I would not go anywhere else! Happy Customer here!! Thank you Permaul!!!
Carlos Rajos was so helpful finding me a car to lease. And it wasn’t a all day affair. I will for now on be leasing or buying my vehicles @ Pride Hyundai or any other Pride dealership
Permaul my sales/leasing consultant was very patient and made the buying experience extremely easy. Permaul was very knowledgeable and answered all my questions efficiently.
Welcoming, efficient, honest. This was an all-around great buying experience. Not an easy time to buy a car and the people at Pride made it a seemless experience. We would certainly do business with them again.
Custom service in the service Department is amazing. Joel is so understanding and accommodating. I feel confident he is working on my side, is honest and fair to me.
People were very nice and they gave satisfactory and efficient answers to all the questions that I had about the car
My sales person was welcoming and friendly. Answered all my questions with knowledge no hesitation. The rest of the staff and him went above and beyond helping me.
The staff is very nice and listen with concern to questions. I spoke with Mike a Sales Rep and told him of my concerns regarding a Oil Change and Recall date change request, he spoke to the service department and Joel returned my call, he was very nice and got me in just a few days later. When I arrived I spoke with Chris in Service and he took care of all my needs and questions. This is what I call SERVICE...
Friendly service and work done for a reasonable price. I asked for additional services to be performed, but the let me know this was not necessary
My sales person, Allisa King, was awesome! She was super helpful and knowedgable. I would recommend this dealership to a friend.
I liked how communicative the sales reps were helping me through the process. The service department had all the problems, created a half of a day wait just to put plates and a sticker on a car.
Everybody was so helpful and kind and I love the car I want to give a shout out to John Cammarata
People were very nice and attentive. No matter how busy they were, they gave each person undivided attention and were very nice, friendly and all had smiles.
Joel D. the service provider was excellent! He kept me posted about what was going on…. And he was the ONLY one checking everyone in. Great job Joel and thank you 😊
Politeness. Very knowledgeable staff. They even walk you to your car when you are leaving. Always feel good going to this dealership
There was no water to drink - no awareness. Staff was warm and friendly. The buying process was straight forward since I had the car already picked out.
Very professional and helpful they finished when they said they would. I would definitely go back to Pride when my lease is up
Sales agent Permal was very attentive and as very knowledgeable. made buying car very easy. Always answered my questions promptly.
Carlos Rojas was very helpful and not pushy at all. The financial manager was very nice and helpful as well. Overall my husband and I had a great experience
Excellent customer service and auto mechanics. Chris, customer service staff member, is very professional, knowledgeable and cordial. Keep up the good work!
Quick and easy process. The associate that helped me was very attentive and kind. Everything was done in the time frame promised.
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