Customer Testimonials
Permaul was kind and efficient! Pleasant experience in stressful times! He was very helpful to explain all the features of this great car!
Sales person is a wonderful advocate for your company. He is knowledgeable, thorough, kind and very accomodating. He made the experience
The service technician went over my car for any other issues and then I left it for service. I picked up the car today and when I got into it, there was a service light on that I've never seen. End result - the software upgrade showed the issue that was causing my accelerator to hesitate. The technician gave me pricing for the work, but he went further and called to see if my warranty covered the work. It did so I will paying a co-pay only. I can't say enough about my service technician, Craig. He went ...
Everyone was super accommodating. My schedule is really tough and they made it a super easy process for me from start to finish. Even the whipped black coffee was great. Great team and dealership!
Always courteous, friendly and professional! The best! Great Service, Met with a smile! Great turnaround. Clean facilities. Was asked before service was performed if price was acceptable to me…which I thought was fantastic!
Harry is amazing and professional, helped me through the entire process and gave me all the info I needed to makw my purchase.
Easy negotiations. There was no back and forth. I was given the best price that they could offer which was less than I was expecting. Great customer service! I took my 2019 Sportage in for service and ended up leaving in a brand new Kia Sorento X and at a very affordable price! Thanks Joe Raimondi! I was looking at cars to kill time while they were servicing my vehicle and Joe approached me and asked if I was interested in trading in my current lease and getting a new one. I told him if the numbers worked I would consider. ...
You have always dealt with me fairly and your service is excellent.I will continue to service my Kia at Pride.
Harry and Marcelo were professional and easy to work with. They made me feel comfortable with the car buying experience.
Joe is delightful. Here is a lesson for all of your salespeople: Don't make promises you can't keep - like telling a customer the car will be ready and then it isn't. Learn to tell the truth instead.
Excellent customer service: very professional, top-notch and courteous. Chris, Service Center, is an outstanding staff member who is always helpful.
I went in for service on my 2019 Sportage lease and ended up leaving in a 2021 Sorrento X. This was the easiest car lease or purchase I have ever experienced. The whole deal was done within an hour and there was no back and forth. They came right out with the lowest number they could which fit right into my budget. the car was cleaned and detailed in an hour and I was on my way. If you’re interested in buying a Kia, visit Pride Kia in Lynn! The whole staff is great but special kudos to my salesmen Joe ...
I went in for service and ended up leaving with a brand new 2021 Kia Sorrento X and the payments came in lower than I think both me and salesman expected. Chris was awesome in service and Joe was an excellent salesman. Normally you would spend hours trying to negotiate the price but we got everything done in under an hour!
The bathroom was clean . There was free water and coffee.other we than that I have nothing positive to say
Just leased a stinger GT 2 from pride kia . The whole experience was simply outstanding. We have leased cars before many a times and some not great experiences, always fearful of the proverbial 'car dealer ' . But Phil was an absolute executive of a sales executive , a gentleman . He understood our price point and worked magic with the numbers allowing us to get into our dream car . Steve the contract accountant was equally professional and polite . No hidden fees , no tricks of the trade . This kind of gentle & professional service is what you expect when you lease a premium car . Well ...
Permaul was a great and efficient salesman that made sure I got what I wanted and needed. Wonderful to work with.
Love the customer interaction very professional. Made car busy super easy. Everyone tried very hard on getting approval and overall was great.
Great! Really helped and made sure to do everything needed to make sure I was happy and informed. Thank you!
We have been at several dealerships and we found Kia Pride at Lynn to be very transparent with us; not taking advantage of the customer.
The salesman was very responsive to all of our questions and requests. The process went very, very, very, very smoothly.
was pleased with your inventory, worked with Matt who was quite knowledgeable, Very helpful knew the inventory. John C also applied discounts which I was unaware of, very pleased. Other dealers were applying a $2000 dollar market adjustment up charge?
Arrived early and was taken before scheduled appointment. Would have been nice if spare was placed back under the vehicle.
Free Wifi, Sales Staff checked on people regularly to see if they were all set, and the service department kept tabs to give updates on work being done.
Always a friendly atmosphere when I bring my car in for service. The staff is great! They always make you feel comforatable.
Your customer service level is at 0 honestly and I would never recommend Kia on Lynnway to anyone never mind doing future business with you guys. I have had my Kia for less than a week and you guys did nothing to accommodate me or my feelings of the car being too big for me. We are all human and make mistakes with car purchases if it’s rushed. Sometimes you can’t truly tell if a car is a great fit in the 5 min test drive even though if it feels like it’s great. Kia of Burlington was much ...
everything about the experience was excellent, Jill was on top of everything, professional and efficient handling of my service appointment
Knowledgeable, friendly staff. Decent selection of new used vehicles in excellent condition. Worked with Phil McCabe. Super nice guy, responds to inquiries fairly quickly. If he is unsure of something or doesn't know the answer to a question he will find someone who can help. Doesn't over or under sell.
Great service friendly staff. I have been coming for service on my vehicle for 5 years and are completely satisfied customer
Best experience I ever had at a dealership! My salesman Permaul was amazing. So friendly and a pleasure to work with. Tom was great too. Assured me that my registration would be taken care of so I didn’t have to go to the dmv. We spoke for a while real nice guy! I will be going back in the future. Thank you!
No pressure during sales process. Finance manager was extremely knowledgeable. General manager was transparent and honest. Great team at Pride Kia.
took me right away. Jill was pleasant & efficient. work done seems good. MUCH improved from my last experience which seemed to take forever
Very pleasant and quick check in. Very fast service. Came in for oil change and tire rotation. Service manager did not try to talk us into any additional maintenance.
Phil McCabe and John Cammarata were both very accommodating to me. My friend recommended that I lease a car from Pride Kia because of how fair and honest they treat their customers and I wasn’t disappointed. Would definitely recommend to any of my friends or family.
The sale man was wonderful. He provides me all information about the car and the attention was very professional, and high quality services
Phil and Marcelo were both awesome. Everyone was very straight forward and transparent. And the price for the car was far better than at other dealers.
Working with Phil at Pride Kia was a great experience. I told him exactly what I was looking for and the budget I had to work with. Phil stuck to my plan and got me in a vehicle that not only do I love but I can afford.
Permaul is experienced, works diligently, and explains everything in a way that one can actually understand. He makes things happen. This is my 3rd vehicle and he has been my sales person. He’s absolutely great and I would not only highly recommend him, but I would not go anywhere else! Happy Customer here!! Thank you Permaul!!!
Carlos Rajos was so helpful finding me a car to lease. And it wasn’t a all day affair. I will for now on be leasing or buying my vehicles @ Pride Hyundai or any other Pride dealership
Permaul my sales/leasing consultant was very patient and made the buying experience extremely easy. Permaul was very knowledgeable and answered all my questions efficiently.
Welcoming, efficient, honest. This was an all-around great buying experience. Not an easy time to buy a car and the people at Pride made it a seemless experience. We would certainly do business with them again.
Custom service in the service Department is amazing. Joel is so understanding and accommodating. I feel confident he is working on my side, is honest and fair to me.
People were very nice and they gave satisfactory and efficient answers to all the questions that I had about the car
My sales person was welcoming and friendly. Answered all my questions with knowledge no hesitation. The rest of the staff and him went above and beyond helping me.
The staff is very nice and listen with concern to questions. I spoke with Mike a Sales Rep and told him of my concerns regarding a Oil Change and Recall date change request, he spoke to the service department and Joel returned my call, he was very nice and got me in just a few days later. When I arrived I spoke with Chris in Service and he took care of all my needs and questions. This is what I call SERVICE...
Friendly service and work done for a reasonable price. I asked for additional services to be performed, but the let me know this was not necessary
My sales person, Allisa King, was awesome! She was super helpful and knowedgable. I would recommend this dealership to a friend.
I liked how communicative the sales reps were helping me through the process. The service department had all the problems, created a half of a day wait just to put plates and a sticker on a car.
Everybody was so helpful and kind and I love the car I want to give a shout out to John Cammarata
People were very nice and attentive. No matter how busy they were, they gave each person undivided attention and were very nice, friendly and all had smiles.
Joel D. the service provider was excellent! He kept me posted about what was going on…. And he was the ONLY one checking everyone in. Great job Joel and thank you 😊
Politeness. Very knowledgeable staff. They even walk you to your car when you are leaving. Always feel good going to this dealership
There was no water to drink - no awareness. Staff was warm and friendly. The buying process was straight forward since I had the car already picked out.
Very professional and helpful they finished when they said they would. I would definitely go back to Pride when my lease is up
Sales agent Permal was very attentive and as very knowledgeable. made buying car very easy. Always answered my questions promptly.
Carlos Rojas was very helpful and not pushy at all. The financial manager was very nice and helpful as well. Overall my husband and I had a great experience
Excellent customer service and auto mechanics. Chris, customer service staff member, is very professional, knowledgeable and cordial. Keep up the good work!
Quick and easy process. The associate that helped me was very attentive and kind. Everything was done in the time frame promised.
we went there for oil change even we didn't know we could have free oil change service was very friendly
Always helpful and prompt service always friendly and spotless I never have to wait long, the staff is very knowledgeable.
I think the group chose the right sales specialist for me. She explained everything in details that I could understand!!!! very important.
Service was great. Joel was helpful and friendly. Dropped of my car after work the night before and it was ready for me to pick up shortly after my appointment time.
Had an appointment for a recall part. Asked about an oil change too and even though they were super busy they scheduled it and I was in and out within 2 hours at best
The entire process from the time of arrival to departure is well organized and staff are professional & friendly. Waiting area is pleasant. Free car wash is an extra bonus.
I liked that there's was little to no bartering. I came in to my sales guy Joe Raimondi what I wanted and get what I wanted.
Team was great! Experience went really well, the only hold up with my insurance company which the team went above and beyond to support. The support team even stayed late to make sure I could leave with the vehicle.
Kind, prompt, respectful, give information and options Kept me informed of time frame for completion, free car wash and vacuum of from seats
The Service at Pride KIA is so well done and professional that I always try to do it there instead of my original dealership at Quirk Kia. This part of the cars business is so important that I feel on my next lease I will go with Pride to get a new lease. Great service.
they did a very good job car was cleaned and vaccumed, nice waiting area and free coffee.Free wi fi and a good experience! Thank You
The guy at the service desk is great at his job. Friendly, outgoing, informative. Asset to Kia Service! Always a smile for the customer! The services performed on my Kia were timely and appreciated.
The first guy you meet (June 14th 10am) when you walk into the service area is perfect for that job (unfortunately I didn’t get his name). Friendly, outgoing informative!! Always a smile for the customer!
Every step of the process was explained clearly. Every detail of my new vehicle was explained to me. John Camaratta explained and demonstrated how to use all the options on my vehicle. All of my questions were answered clearly by sales and finance. Very pleasurable experience from start to finish.
We had a great sales repr in John. He was outstanding. Marcello also was wonderful. We haven't always received great service but John made us beleive in Kia once again.
All of the necessary repairs and scheduled service were completed and in the exact amount of time that was given to me.
I have a lease through Pride Kia and I love my SUV. Pleasant courteous service. Totally recommend! You will not be disappointed.
This was a no pressure experience. Not once did I feel pushed to make a deal. I've had some experiences in the past where this wasn't the case.
John is the BEST. Everyone at the dealership is always nice from sales to service. We have never had a problem at Pride!
The person that took care of the service for my car was really nice and efficient. It took less time than I was expecting. Great experience!
They tell you everything about the car. They checked to see if I had any recalls so they can be updated or fixed. They gave me a 2.5hr window and it was done in 1.5hrs
Great overall job by Chris and the rest of the service dept. Fast and efficient service done well. Thank you
Good conscientious service. The car we wanted to test drive/buy was on the lot. No hassle to order a test drive. Service manager Mike and sales rep Joe did their very best to ink a deal quickly and efficiently.
Prompt service. Escorted to my car when service was complete. My car was picked up when it came time to service it.
Fast and easy, no hassle negotiating. Easily the best of the 3 Hyundai dealers near me. The others dealers in Arlington and Wilmington wasted my time.
Great customer service. Tony Grey was excellent. No pressure at all. The whole process was easy. Hyundai Pride in Lynn prices were great.
People were great. I was buying a car, which may have been a good reason. UVO not available for 2022 models cars bought in MA. "Right to Repair Law" not sitting well with KIA I guess. Maybe I should have known this ahead of time.
Chris was friendly and knowledgeable! Dropped my car earlier than my appointment, called when service was completed and even gave my car a wash!
I service my car here and the staff is very courteous and professional, they go above and beyond to assist with all your car service needs.
My service took less than a half hour. Very easy and the waiting room where I waited was clean and accommodating.
Great atmosphere and great staff. I recommend Pride KIA to anyone that is looking to finance or lease a vehicle.
Great customer service from Chris in the Service Department. He kept me informed and did the work quickly and efficiently.
I had a Kia soul and loved it, it was time to get a new car. I was thinking of Leasing and John Cammarata made easy for me to make the transition, he got me into the car I wanted. I really love my Kia Sportage. Thanks again John .
The communication was excellent. Jon was honest and communicated frequently. Everyone was great with my 5 yr old! I will definitely refer friends and family!
was pleasantly surprised at the price/quality and value of the service. It was less expensive than a trip to Valvoline!
Friendly, fast and efficient. Large lobby with wifi, beverages and snacks to wait in. They offer a free car wash and completed system check.
good sale people good al-around experience Mary Kath did a good job jn sales Andria was very good in fiance.
Excellent. I initially spoke to Monica to inquire about the availability of any 2021 Kia Tellurides. Monica relayed my message to the sales team pursuant to which I received a quick follow up. My sales representative was John Cammarata. John was the consummate professional. Had it not been for his quick follow through and transparency, I most definitely would have lost out on the vehicle given it's limited inventory. John very kind and supportive throughout the process, doing everything possible to give me the most fair price. In an age where auto sales gets a bad wrap, John was a ...
No surprises. Good communication. Chris is always welcoming and keeps me informed of what's going on with my car's service. He is the best service person I have worked with.
We pulled and the exact car I wanted was out front everything went smoothly after that. Can’t wait to pick it up
There was a good assortment of vehicles snd no pressure sales. The communication was also very good thru the process.
Harry was very pleasant and helpful throughout my purchase along with finance team. Made the process easy and less stressful.
Great experience, everyone was helpful with finding the right car for me, the facility was clean. They registered the car and delivered it to me, it was very convenient.
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