Customer Testimonials

Cars logo
Cars Jan 20, 2022

Harry was really helpful with the process, as well as explaining the finances to a first time buyer like myself.

Cars logo
Cars Jan 20, 2022

Joe Ramondi was great start to finish! Easy transition from lease to lease. Highly recommend Pride Kia of Lynn. Great service!

DealerRater logo
DealerRater Jan 19, 2022

Everything went great. The salesmen were extremely helpful and weren’t your typical pushy salesman on purchasing anything. They let me take my time when deciding what I was buying. Definitely will be purchasing at pride Kia again in the future.

Read at DealerRater

Cars logo
Cars Jan 19, 2022

I love this dealership. Everyone is very helpful from sales to service the experiences we have had have always been very good

Cars logo
Cars Jan 19, 2022

Chris was very professional, friendly and helpful. I explained I needed my car by a specific time and he stayed on schedule. My car was serviced and washed! It was cleaner than when I dropped it off. Great job!

Cars logo
Cars Jan 16, 2022

Everything went great. John and joe were extremely helpful and weren’t your typical pushy salesman on purchasing anything. They let me take my time when deciding what I was buying. Definitely will be purchasing at pride Kia again in the future

Cars logo
Cars Jan 16, 2022

Eric was very good from the start and made the process so much easier. He was very professional and his services were amazing.

Cars logo
Cars Jan 15, 2022

Craig was great, attentive and got everything done. Painless. Even got me a ride home and picked me back up when the work was finished.

Cars logo
Cars Jan 13, 2022

clean comfortable waiting area and excellent coffee, friendly service on time scheduling. Car comes back like a new one just off the lot.

Cars logo
Cars Jan 13, 2022

The service department was accommodating, fast and friendly. I couldn’t make my scheduled time and they found a way to ensure I got what I needed.

Cars logo
Cars Jan 8, 2022

Very professionals, they honestly check your car and explain you with details any issue. They check with you every step during the service to make sure you understand the whole process.

Cars logo
Cars Jan 5, 2022

On 12/13/21 I called the Service Department and spoke with Chris about a serious concern with my 2021 Kia Soul not functioning correctly and non drivable. He not only listened to my concerns, he immediately assisted me in a phone number to call to have towed to his dealership (where I bought the car), they would diagnose the problem as soon as he could get an available open lift. He did say they are busy and shorthanded and gave me a three week or less turn a round to inspect, well I had my car back in less then three weeks with ...

DealerRater logo
DealerRater Jan 5, 2022

Regardless an Oil Change to a Major Service Repair, they always do an awesome job, Chris is my main contact for any concerns I may have, even if he is busy, he takes the time to focus on whatever I have to say, that is always deeply appreciated, I wish there were more people like him in this world we live in today, everyone always in a rush and takes no time to listen, he is truly an asset to the company.

Read at DealerRater

Cars logo
Cars Jan 3, 2022

My car got fixed it took three days because of the lack of help which i thought was a little to long

Cars logo
Cars Jan 1, 2022

Everyone was friendly and helpful they took time explaining details. I would definitely recommend my friends and family to buy here.

Cars logo
Cars Jan 1, 2022

Professional service provided. Service department was helpful with explaining work needed now and upcoming maintenance that will be necessary. Clean waiting area. Convenient appointment offered.

Cars logo
Cars Dec 26, 2021

Me and my husband loved how were we greeted as soon as we walked in. And we had a appointment to look at a car that was listed but it was sold and the sell person offered others and help us choose the right one.

Cars logo
Cars Dec 22, 2021

Permaul was great. We came in needing a new car to lease. With all that’s going on regarding availability, Permaul discussed with us our options , showed us the Kona model we were looking for and kept us up to date on when the car would come in.

Cars logo
Cars Dec 22, 2021

Phil(Sales) was so helpful, knowledgeable and affable. He made the sale experience seamless and easy. Phil was attentive and straight forward. Also,John C and Marcelo are a credit to Pride KIA. I'm very happy with my new KIA FORTE GT!

Cars logo
Cars Dec 22, 2021

Everyone is just so nice there. I was a really but they took my car in very quick. Everyone was super friendly and everything was very clean in there

Cars logo
Cars Dec 15, 2021

Staff was charming; friendly, warm and professional Deal was made for a fair price with no heavy handed tactics Follow up was timely and appropriate

Cars logo
Cars Dec 14, 2021

Great, easy experience! Gave me various options when the exact car I wanted wasn't in stock (and was not expected in stock anytime soon!)

Cars logo
Cars Dec 14, 2021

You really have a great team of people over there. I was going to factory order a car from a different location closer to my house. I happened to call Pride Kia was connected with Phil. He found out that a car was arriving that was just what we were looking for. We came to a reasonable price (considering the crazy market) and locked in the sale. Phil kept me in the loop on the arrival date and even provided updates on his off days. I really appreciate his great customer service and how he made the process an enjoyable ...

Cars logo
Cars Dec 13, 2021

Polite, friendly and knowledgeable service advisor All the work was done quickly and without issue. I’ll only service my car at Pride

Cars logo
Cars Dec 9, 2021

Always taken care of as soon as I arrive in accordance with my appointment. Personnel always courteous. Satisfied with services

Cars logo
Cars Dec 6, 2021

Steve was great and the tech was awesome, had a window which went down slow, they cleaned it for no charge.

Cars logo
Cars Dec 3, 2021

As always your facility maintains efficiency and professionalism. So far I have never had a problem with your service. However, I was saddened by the loss of Joel in your service reception area. Always friendly and nice to talk to and very knowledgeable.

Cars logo
Cars Nov 30, 2021

Can’t say enough about our experience at Pride Kia of Lynn. Harry and Sales Manager Stephanie were great to work with. When we explained what we needed and our budget they were professional, kind, and courteous to our needs. They truly were a pleasure dealing with. My wife Karen and I highly recommend them.

Cars logo
Cars Nov 27, 2021

The help of our salesman John Camarata to expedite our service.John responded quickly and always returned our calls.thank you for your help John

Cars logo
Cars Nov 26, 2021

Excellent service . I will recommend to my all friends to get there and visit if some one looking to buy a new car.

Cars logo
Cars Nov 24, 2021

Great customer service. Finance manager was clear and concise and very helpful! Trade in value met expectations. Staff was very helpful and patient

Cars logo
Cars Nov 17, 2021

Never had any doubt that Harry could sell us the vehicle we wanted. He did everything to make it work out.

Cars logo
Cars Nov 12, 2021

servicing my car was done with care and concern. pleasant to deal with. wait time was very acceptable, thank you

Cars logo
Cars Nov 12, 2021

Carlos or salesperson was very friendly and helpful he took his time and made us feel comfortable with or purchase Andrea the sales manger is very friendly and helpful

Cars logo
Cars Nov 10, 2021

I went in to get my car serviced and the service people were polite and caring about my concerns and what I needed to get done. He explained everything that was going to take place regarding my car.

Cars logo
Cars Nov 8, 2021

Excellent service great and friendly people definitely had a great experience can't wait to come back the next 3 years to get a new car

Cars logo
Cars Nov 7, 2021

Harry Balla our salesperson was very helpful and informative and a pleasure to deal with I would highly recommend him to family and friends noreen cristiano

Cars logo
Cars Nov 6, 2021

Pleasant service personnel. Escorted from my car to service area. Kept me informed about status of service. Washed car after service was complete

Cars logo
Cars Nov 4, 2021

Service and very kindly They try to understand my situation with my car. Thank you for clean my car after service

Cars logo
Cars Oct 30, 2021

Honest regarding time needed to do job. Good communication. I am always happy when I see Chris. I like the consistency of dealing with the same person for my service. AND Chris is great at letting me know what's going on while my car is in!

Cars logo
Cars Oct 29, 2021

The survive writers were pleasant people who had me in and out in no time at all, would definitely recommend friends and family to come here!

Cars logo
Cars Oct 26, 2021

It took longer than I thought. I had an 11:30 appt on a Tuesday so I dropped it the day before. They never looked at it until the day after my appt (Wednesday)and then called at 4 to say I could pick it up before 5pm

Cars logo
Cars Oct 24, 2021

Staff was courteous, friendly and very professional. Overall very easy transition acquiring my new lease. I would recommend Pride Kia to friends and family very highly.

Cars logo
Cars Oct 20, 2021

Permaul was kind and efficient! Pleasant experience in stressful times! He was very helpful to explain all the features of this great car!

Cars logo
Cars Oct 18, 2021

Sales person is a wonderful advocate for your company. He is knowledgeable, thorough, kind and very accomodating. He made the experience

Cars logo
Cars Oct 15, 2021

The service technician went over my car for any other issues and then I left it for service. I picked up the car today and when I got into it, there was a service light on that I've never seen. End result - the software upgrade showed the issue that was causing my accelerator to hesitate. The technician gave me pricing for the work, but he went further and called to see if my warranty covered the work. It did so I will paying a co-pay only. I can't say enough about my service technician, Craig. He went ...

Cars logo
Cars Oct 14, 2021

Everyone was super accommodating. My schedule is really tough and they made it a super easy process for me from start to finish. Even the whipped black coffee was great. Great team and dealership!

Cars logo
Cars Oct 13, 2021

Always courteous, friendly and professional! The best! Great Service, Met with a smile! Great turnaround. Clean facilities. Was asked before service was performed if price was acceptable to me…which I thought was fantastic!

Cars logo
Cars Oct 5, 2021

Harry is amazing and professional, helped me through the entire process and gave me all the info I needed to makw my purchase.

Cars logo
Cars Oct 4, 2021

Easy negotiations. There was no back and forth. I was given the best price that they could offer which was less than I was expecting. Great customer service! I took my 2019 Sportage in for service and ended up leaving in a brand new Kia Sorento X and at a very affordable price! Thanks Joe Raimondi! I was looking at cars to kill time while they were servicing my vehicle and Joe approached me and asked if I was interested in trading in my current lease and getting a new one. I told him if the numbers worked I would consider. ...

Cars logo
Cars Oct 4, 2021

You have always dealt with me fairly and your service is excellent.I will continue to service my Kia at Pride.

Cars logo
Cars Oct 3, 2021

Harry and Marcelo were professional and easy to work with. They made me feel comfortable with the car buying experience.

Cars logo
Cars Sep 30, 2021

Joe is delightful. Here is a lesson for all of your salespeople: Don't make promises you can't keep - like telling a customer the car will be ready and then it isn't. Learn to tell the truth instead.

Cars logo
Cars Sep 29, 2021

Excellent customer service: very professional, top-notch and courteous. Chris, Service Center, is an outstanding staff member who is always helpful.

Cars logo
Cars Sep 26, 2021

I went in for service and ended up leaving with a brand new 2021 Kia Sorrento X and the payments came in lower than I think both me and salesman expected. Chris was awesome in service and Joe was an excellent salesman. Normally you would spend hours trying to negotiate the price but we got everything done in under an hour!

DealerRater logo
DealerRater Sep 26, 2021

I went in for service on my 2019 Sportage lease and ended up leaving in a 2021 Sorrento X. This was the easiest car lease or purchase I have ever experienced. The whole deal was done within an hour and there was no back and forth. They came right out with the lowest number they could which fit right into my budget. the car was cleaned and detailed in an hour and I was on my way. If you’re interested in buying a Kia, visit Pride Kia in Lynn! The whole staff is great but special kudos to my salesmen Joe ...

Read at DealerRater

Cars logo
Cars Sep 22, 2021

The bathroom was clean . There was free water and coffee.other we than that I have nothing positive to say

DealerRater logo
DealerRater Sep 22, 2021

Just leased a stinger GT 2 from pride kia . The whole experience was simply outstanding. We have leased cars before many a times and some not great experiences, always fearful of the proverbial 'car dealer ' . But Phil was an absolute executive of a sales executive , a gentleman . He understood our price point and worked magic with the numbers allowing us to get into our dream car . Steve the contract accountant was equally professional and polite . No hidden fees , no tricks of the trade . This kind of gentle & professional service is what you expect when you lease a premium car . Well ...

Read at DealerRater

Cars logo
Cars Sep 19, 2021

Permaul was a great and efficient salesman that made sure I got what I wanted and needed. Wonderful to work with.

Cars logo
Cars Sep 19, 2021

Love the customer interaction very professional. Made car busy super easy. Everyone tried very hard on getting approval and overall was great.

Cars logo
Cars Sep 18, 2021

Great! Really helped and made sure to do everything needed to make sure I was happy and informed. Thank you!

Cars logo
Cars Sep 16, 2021

We have been at several dealerships and we found Kia Pride at Lynn to be very transparent with us; not taking advantage of the customer.

Cars logo
Cars Sep 9, 2021

The salesman was very responsive to all of our questions and requests. The process went very, very, very, very smoothly.

Cars logo
Cars Sep 8, 2021

was pleased with your inventory, worked with Matt who was quite knowledgeable, Very helpful knew the inventory. John C also applied discounts which I was unaware of, very pleased. Other dealers were applying a $2000 dollar market adjustment up charge?

Cars logo
Cars Sep 2, 2021

Arrived early and was taken before scheduled appointment. Would have been nice if spare was placed back under the vehicle.

Cars logo
Cars Sep 1, 2021

Free Wifi, Sales Staff checked on people regularly to see if they were all set, and the service department kept tabs to give updates on work being done.

Cars logo
Cars Aug 30, 2021

Always a friendly atmosphere when I bring my car in for service. The staff is great! They always make you feel comforatable.

Cars logo
Cars Aug 30, 2021

Your customer service level is at 0 honestly and I would never recommend Kia on Lynnway to anyone never mind doing future business with you guys. I have had my Kia for less than a week and you guys did nothing to accommodate me or my feelings of the car being too big for me. We are all human and make mistakes with car purchases if it’s rushed. Sometimes you can’t truly tell if a car is a great fit in the 5 min test drive even though if it feels like it’s great. Kia of Burlington was much ...

Cars logo
Cars Aug 29, 2021

everything about the experience was excellent, Jill was on top of everything, professional and efficient handling of my service appointment

Cars logo
Cars Aug 17, 2021

Knowledgeable, friendly staff. Decent selection of new used vehicles in excellent condition. Worked with Phil McCabe. Super nice guy, responds to inquiries fairly quickly. If he is unsure of something or doesn't know the answer to a question he will find someone who can help. Doesn't over or under sell.

Cars logo
Cars Aug 16, 2021

Great service friendly staff. I have been coming for service on my vehicle for 5 years and are completely satisfied customer

Cars logo
Cars Aug 15, 2021

Best experience I ever had at a dealership! My salesman Permaul was amazing. So friendly and a pleasure to work with. Tom was great too. Assured me that my registration would be taken care of so I didn’t have to go to the dmv. We spoke for a while real nice guy! I will be going back in the future. Thank you!

Cars logo
Cars Aug 12, 2021

No pressure during sales process. Finance manager was extremely knowledgeable. General manager was transparent and honest. Great team at Pride Kia.

Cars logo
Cars Aug 11, 2021

took me right away. Jill was pleasant & efficient. work done seems good. MUCH improved from my last experience which seemed to take forever

Cars logo
Cars Aug 11, 2021

Very pleasant and quick check in. Very fast service. Came in for oil change and tire rotation. Service manager did not try to talk us into any additional maintenance.

Cars logo
Cars Aug 11, 2021

Phil McCabe and John Cammarata were both very accommodating to me. My friend recommended that I lease a car from Pride Kia because of how fair and honest they treat their customers and I wasn’t disappointed. Would definitely recommend to any of my friends or family.

Cars logo
Cars Aug 4, 2021

The sale man was wonderful. He provides me all information about the car and the attention was very professional, and high quality services

Cars logo
Cars Aug 3, 2021

Phil and Marcelo were both awesome. Everyone was very straight forward and transparent. And the price for the car was far better than at other dealers.

Cars logo
Cars Aug 2, 2021

Working with Phil at Pride Kia was a great experience. I told him exactly what I was looking for and the budget I had to work with. Phil stuck to my plan and got me in a vehicle that not only do I love but I can afford.

Cars logo
Cars Jul 30, 2021

Permaul is experienced, works diligently, and explains everything in a way that one can actually understand. He makes things happen. This is my 3rd vehicle and he has been my sales person. He’s absolutely great and I would not only highly recommend him, but I would not go anywhere else! Happy Customer here!! Thank you Permaul!!!

Cars logo
Cars Jul 28, 2021

Carlos Rajos was so helpful finding me a car to lease. And it wasn’t a all day affair. I will for now on be leasing or buying my vehicles @ Pride Hyundai or any other Pride dealership

Cars logo
Cars Jul 27, 2021

Permaul my sales/leasing consultant was very patient and made the buying experience extremely easy. Permaul was very knowledgeable and answered all my questions efficiently.

Cars logo
Cars Jul 26, 2021

Welcoming, efficient, honest. This was an all-around great buying experience. Not an easy time to buy a car and the people at Pride made it a seemless experience. We would certainly do business with them again.

Cars logo
Cars Jul 26, 2021

Custom service in the service Department is amazing. Joel is so understanding and accommodating. I feel confident he is working on my side, is honest and fair to me.

Cars logo
Cars Jul 25, 2021

People were very nice and they gave satisfactory and efficient answers to all the questions that I had about the car

Cars logo
Cars Jul 25, 2021

My sales person was welcoming and friendly. Answered all my questions with knowledge no hesitation. The rest of the staff and him went above and beyond helping me.

Cars logo
Cars Jul 21, 2021

The staff is very nice and listen with concern to questions. I spoke with Mike a Sales Rep and told him of my concerns regarding a Oil Change and Recall date change request, he spoke to the service department and Joel returned my call, he was very nice and got me in just a few days later. When I arrived I spoke with Chris in Service and he took care of all my needs and questions. This is what I call SERVICE...

Cars logo
Cars Jul 20, 2021

Friendly service and work done for a reasonable price. I asked for additional services to be performed, but the let me know this was not necessary

Cars logo
Cars Jul 19, 2021

My sales person, Allisa King, was awesome! She was super helpful and knowedgable. I would recommend this dealership to a friend.

Cars logo
Cars Jul 16, 2021

I liked how communicative the sales reps were helping me through the process. The service department had all the problems, created a half of a day wait just to put plates and a sticker on a car.

Cars logo
Cars Jul 14, 2021

Everybody was so helpful and kind and I love the car I want to give a shout out to John Cammarata

Cars logo
Cars Jul 13, 2021

People were very nice and attentive. No matter how busy they were, they gave each person undivided attention and were very nice, friendly and all had smiles.

Cars logo
Cars Jul 11, 2021

Joel D. the service provider was excellent! He kept me posted about what was going on…. And he was the ONLY one checking everyone in. Great job Joel and thank you 😊

Cars logo
Cars Jul 7, 2021

Politeness. Very knowledgeable staff. They even walk you to your car when you are leaving. Always feel good going to this dealership

Cars logo
Cars Jul 7, 2021

There was no water to drink - no awareness. Staff was warm and friendly. The buying process was straight forward since I had the car already picked out.

Cars logo
Cars Jul 7, 2021

Very professional and helpful they finished when they said they would. I would definitely go back to Pride when my lease is up

Cars logo
Cars Jul 3, 2021

Sales agent Permal was very attentive and as very knowledgeable. made buying car very easy. Always answered my questions promptly.

Cars logo
Cars Jul 1, 2021

Carlos Rojas was very helpful and not pushy at all. The financial manager was very nice and helpful as well. Overall my husband and I had a great experience

Cars logo
Cars Jun 30, 2021

Excellent customer service and auto mechanics. Chris, customer service staff member, is very professional, knowledgeable and cordial. Keep up the good work!

Cars logo
Cars Jun 29, 2021

Quick and easy process. The associate that helped me was very attentive and kind. Everything was done in the time frame promised.


Leave Us A Review